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Why Patients Change Their Dentist

May 17 • 2 minute read

For the sake of convenience and familiarity, most people prefer not to change dentists. Having a dedicated professional that fully understands you and your oral health history is a great advantage, but for a variety of reasons, that consistency isn’t always possible.

There are unavoidable circumstances that require a patient to look for a new dentist, such as moving away or changes in insurance coverage. But there are many factors within a dental practice’s control that can lead the most loyal to seek services elsewhere. Below are some examples of why some choose to find a new dentist and what our team at Smiles by Design does to keep our valued patients.

A Friendly and Personable Approach

In a field like dentistry where patients can be nervous or apprehensive about treatment, lacking a friendly demeanor sets a negative precedent that can lead many to start looking for a new dental home.

Our dedicated and caring staff at Smiles by Design takes the time to know you on a personal level, so you feel right at home when you visit us for an appointment.  We’ve established a warm and inviting office atmosphere which helps alleviate anxiety, providing amenities such as a refreshment center, warm blankets, complimentary nitrous oxide sedation, in-room TVs and XM satellite radio.

Providing Comprehensive Services

Many dental patients start looking for a new oral health provider simply because their previous dentist doesn’t offer the necessary or elective treatments they are looking for.  Time-consuming referral appointments and lack of familiarity with specialists could lead some to instead find an all-inclusive dental office for their needs.

For some dentists, their staff or marketing materials don’t clearly define the services offered, so patients assume they will need to go elsewhere for treatment. At busier corporate dental centers, the hectic pace often results in miscommunication of essential information.

Dr. David Boone has equipped Smiles by Design with the latest in state-of-the-art dental technology, and we are proud of the multitude of ways we can help patients in our small-office setting. From insurance questions and finance options to our full suite of general, restorative, and cosmetic and family treatments allow us to be a one-stop shop for your oral health goals.

Schedule an Appointment in Grand Rapids Today

At Smiles by Design, Dr. Boone and our dedicated team in Grand Rapids respect our patients’ time and wellbeing, which is why we take a comprehensive and personable approach to care. If you are looking for a quality office to make your permanent dental home, call us today to schedule an appointment.

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Smiles by Design, PLC | 1525 E Beltline Ave NE, #202, Grand Rapids, Michigan 49525

Phone: (616) 361-6161